Shop on-line from home with the comfort of knowing that your designs are backed by a 100% Money Back Guarantee. Our 30 day Guarantee gives you time to check your designs for color, quality, format and size at your convenience within the first 30 days. If for any reason you are unhappy with anything about the design, just contact us and we will promptly issue a refund.
We do not require anything from you in regards to the design, but we do ask that you send as much information about the problems you had with the design so that we can work with the digitizer to try and fix the design so that no one else experiences the same issues. In fact, we will often try to work to get the design fixed for you – we know that if you spent your hard earned money to buy it in the first place you obviously want the design and want it to work for you!
Refunds are made directly to the credit card or bank account that was used to pay with. The banks have told us that it can take a couple of days to show up on your account, but we will issue the refund as quickly as possible once we are notified by you (and assuming we cannot fix the issue or you do not have the time to wait for it to be fixed).